More than half a million of Australians are missing out on $110 million of Medicare rebates because they have not provided their bank account details to the federal government.
Around 670,000 people are owed money following visits to doctors but are not receiving their rebate, with Medicare writing to customers advising to submit their banking details.
Human Services Minister Michael Keenan said it had been an oversight by many Australians.
“We have written to people asking them to do that, reminding them about this,” Mr Keenan said.
“People live busy lives, there’s a lot going on, these sorts of things can slip through the cracks.”
Mr Keenan said it was easy to claim the rebate through the federal government’s MyGov online system.
“It was several years ago that we stopped issuing cheques, no one really issues cheques any more,” he said.
“It’s far simpler, of course, for people just to go to their doctor and get the rebate paid directly to them.”
“We do it across the whole government now. For example, the Australian Taxation Office has been doing that for a long period of time.”
He advised Australians to do submit their details if they had not done so already.
“I couldn’t see why anyone wouldn’t put their bank account details in the system to get what they’re owed,” Mr Keenan said.